Privacy Policy

Who we are

This website is operated by CLB Digital Limited, a company registered in England and Wales under company number 16146193. Our registered office is at 1 Textile Drive, Brockworth, Gloucester, England, GL3 4WD.

For any privacy-related questions, please contact us at chris@clbdigital.co.uk.

What information we collect

We collect information in the following ways:

Information you give us

When you fill in our contact form, you provide your name, email address, company name (optional), service interest (optional), and a message. We use this solely to respond to your enquiry.

Information collected automatically

When you visit our website, we may collect standard technical information such as your IP address, browser type, operating system, referring URL, and pages visited. This information is collected through server logs and is used to understand how visitors use our site and to maintain its security.

Cookies

This website does not use advertising or tracking cookies. We may use strictly necessary cookies that are essential for the website to function (such as session cookies). These do not require your consent under UK GDPR.

How we use your information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Maintain and improve our website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal data is:

• Legitimate interests — to respond to enquiries made through our contact form and to maintain our website
• Consent — where you have given clear consent for us to process your personal data for a specific purpose
• Legal obligation — where we need to comply with a legal requirement

How long we keep your data

We retain personal data from contact form submissions for up to 24 months from the date of your last interaction with us, unless we have an ongoing business relationship or a legal obligation to retain it for longer.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please email chris@clbdigital.co.uk. We will respond within 30 days.

Third-party services

Our website is hosted on third-party infrastructure. We use Google Fonts to serve typefaces, which means your browser may make requests to Google's servers when loading our site. Google's privacy policy applies to this data.

Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS to encrypt data in transit.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.